At Amratsar Sweets, we strive to provide the best quality products and ensure customer satisfaction. However, if for any reason you are not fully satisfied with your order, please review our refund and exchange policy outlined below.

1. Refunds

Due to the perishable nature of our sweets, we do not offer refunds once an order has been processed and delivered. However, if you receive an incorrect or damaged product, we will gladly provide a replacement or store credit for future purchases. To be eligible for a replacement:

  • You must notify us within 24 hours of receiving the product.
  • The product must be unused, and the packaging should be intact.
  • A photo or video of the product and proof of purchase may be required.

2. Exchanges

If you received the wrong item or the product was damaged during delivery, we offer the option to exchange it. To request an exchange:

  • Contact us within 24 hours of delivery.
  • Return the unused product in its original packaging.
  • Upon receipt and inspection, we will send the correct item or provide store credit.

3. Incorrect Shipping Address

Please ensure that you provide the correct shipping address when placing your order. If we detect an incorrect or incomplete address:

  • We will attempt to contact you by phone to confirm or correct the address.
  • If we are unable to reach you after multiple attempts, your order will be canceled to avoid delivery complications.

4. Order Cancellations

  • Orders can only be canceled before dispatch. Once your order has been shipped, we cannot cancel or refund it due to the perishable nature of our products.
  • If your order is canceled due to an incorrect address and you have not responded to our attempts to contact you, we will not be able to offer a refund.

5. Non-Refundable Items

The following items are non-refundable and non-exchangeable:

  • Perishable goods that have been opened or partially consumed

6. Contact Information

If you need assistance with a refund, exchange, or any other inquiry, please reach out to us at:

We aim to respond to all queries promptly and will work with you to resolve any issues.

Thank you for choosing Amratsar Sweets, where we are dedicated to providing the highest quality products and service!